Desktop Computer Repair Services
All Brands
Windows Desktop Repairs
At ProTek, we specialize in delivering comprehensive solutions for all desktop computer issues. Whether your device is plagued by a virus infection, experiencing hard drive failure, or has been impacted by a power surge, our experienced technicians are here to provide a swift and effective resolution. Trust us to effectively handle any technical difficulties you may encounter with your desktop computer.
All Brands
Linux Desktop Repairs
Some customers like to dual boot Windows and Linux. No matter which one you prefer, we have the skills to tackle any technical issues you might face. Our goal is to make sure our customers are satisfied with their experience and we’re always happy to lend a hand with any Linux desktop repair needs. Let us know how we can help!
Q. I had my computer at another repair company and they could not resolve the issue I was having, can ProTek do anything different to fix my computer?
A. The short answer is yes. We have customers come in for second opinions, follow-up repairs, and even local repair shops that send their clients to us when they do not provide the service required to repair the device.
Data Recovery – Data Transfer
M.2 | Hard Drive | Solid State | IDE | 2.5″ – 3.5″
We specialize in data recovery. Although, sometimes data recovery can be confused with a simple data transfer.
Most of the time when a customer needs data from a computer that will no longer turn on, it is a data transfer. (Obviously, there are situations that require data recovery.) Either way, we can secure your data and move it to any device, like another computer, an external hard drive, or a USB flash drive.
Let’s say you want to upgrade your current laptop to a new solid-state hard drive. We can clone your entire hard drive to the new drive. This will retain all of your programs, settings, and user data.
**If you are in need of Data Recovery, please follow the link below for more information or visit our Data Recovery page.
Q. I want to upgrade my old hard drive to a new solid-state hard drive. I do not want to install all of my programs again and lose all of my saved passwords, can ProTek retain all this information?
A. Yes, in this case, we would need to clone your current drive to the new solid-state drive. Once this process has been completed, everything will be as you had it on your old hard drive, with new, faster, more reliable hardware.
Hardware Upgrades
Running a little slow?
Hardware & Component Upgrades
Is your computer slowing down? Don’t worry, upgrading it may be a more cost-effective solution than purchasing a new entry-level PC. With the right upgrades, you can even surpass the performance of a new computer. Check out the most popular upgrades below.
Virus Removal
Malware | Ransomeware | Spyware | Root Kits
If you’re a Windows user, you’re familiar with the risk of infections on your computer. Don’t worry, we can eliminate all types of infections including malware, ransomware, spyware, and root kits.
Viruses often enter your computer through downloads, but scammers may also pose as support agents for big companies to access your computer remotely. Regardless of how the infection occurs, we are equipped to remove it from your system.
If your bank account has been impacted, we can provide the necessary documentation to help restore it.
Q. When ProTek removes infections from a computer, does it compromise my data?
A. In most cases when we remove infections from a computer, it will not harm the data. There are certain cases in which data can be harmed by an infection. One example is ransomware. which encrypts the user data. If we feel your data is in danger, we will immediately back up/recover the data securely to our servers.
Board Level Repairs
Microsoldering – Board Component Replacement
Component & Motherboard Refurbishing
Motherboard failure is a common issue in desktop PCs. In certain cases, refurbishing the motherboard can be more cost-effective than replacing it. We offer services to replace capacitors, resistors, connectors, and other components. Additionally, we can refurbish graphic cards as well.
Liquid Damage Repair
Water – Alcohol – Soda – Tea – It’s a long list.
Liquid exposure to the internal components of a computer can lead to corrosive damage and shorting of components on the motherboard, graphics card, or other printed circuit boards.
In the event of liquid exposure, time is of the essence. Power off your device immediately to minimize damage. Our technicians use advanced sonic cleaning techniques to thoroughly clean the device, followed by replacement of any damaged components.
Trust us to bring your computer back to life and keep it running smoothly. Remember rice does not repair computers, technicians do.
Common Repairs
Overheating Repair
Overheating is one of the most common issues we encounter on gaming laptops and PC’s. We will diagnose your overheating issue, resolve it, and get you back behind the keyboard.
Memory/Ram Upgrade
In this day and age of gaming, we recommend at least 16GB of RAM. There are many upgrade types, RGB lighting, faster clock speeds, and different heatshield colors.
Hardware Replacement/Repair
Is your gaming laptop or PC no longer turning on? We can diagnose, repair, and/or upgrade hardware components in your gaming PC.
Hard Drive Replacement/Upgrade
This is sad to say, but we still see new gaming computers with only a mechanical hard drive. We recommend an SSD for your operating system and a mechanical for your games and data.
Software Issues/Corruption
Has a new Windows update caused a compatibility issues? Do you think your computer has a virus or malware?
Graphics Card Refurbishing
GPU’s are the number 1 cause of overheating. We have the ability to refurbish most GPU’s in office, saving you hundreds of dollars on a new Graphics Card.