data protection policy for customer data recovery

At ProTek, we take the privacy and security of our customers’ data seriously. This privacy policy outlines our commitment to protect the data that we recover and store in the course of the data recovery process.

1. Purpose

This policy outlines the measures that ProTek takes to protect customer data during and after data recovery.

2. Scope

This policy applies to all data recovery operations carried out by ProTek, including but not limited to hardware failures, software malfunctions, and cyber-attacks.

3. Data Recovery Process

All data recovery operations will be conducted in a secure environment, using encrypted storage devices and secure networks. Before starting any recovery process, customers will be required to sign a confidentiality agreement, confirming that ProTek is authorized to access and recover their data.

4. Data Security

After data recovery, all customer data will be securely stored on encrypted storage devices and stored in a secure location. Access to customer data will be restricted to authorized personnel only and all access attempts will be logged.

5. Data Backup

ProTek will regularly backup customer data to ensure that it is protected in the event of a data loss. The backup will be stored on encrypted storage devices and stored in a secure location.

6. Data Destruction

When customer data is no longer required, ProTek will securely destroy all customer data in accordance with industry-standard data destruction practices.

7. Data Breaches

In the event of a data breach, ProTek will immediately notify the affected customers and take all necessary steps to secure the data. This may include notifying law enforcement agencies and engaging an external security firm to assist with the investigation.

8. Training and Awareness

ProTek will provide regular training and awareness sessions to all employees to ensure that they understand the importance of protecting customer data and are aware of their responsibilities under this policy.

9. Review and Updates

This policy will be reviewed and updated regularly to ensure that it remains effective and in line with industry best practices.

By following this policy, ProTek aims to ensure that customer data is protected during and after data recovery operations and to maintain the trust of its customers.